Privacy Policy
D’Lux Closet — Terms and Conditions
Effective Date: June 2021
Company Name: D’Lux Closet
These Terms and Conditions (“Terms”) govern all services, products, and agreements provided by D’Lux Closet (“Company,” “we,” “us”) to the client (“Client,” “you”). By engaging our services or accepting a proposal, you agree to these Terms in full.
1. Scope of Services
1.1 D’Lux Closet provides custom closet design, organization, restructuring, and installation services.
1.2 All services are outlined in a written proposal, contract, or estimate provided prior to commencement.
1.3 Services not included in the signed proposal or contract are considered additional services and will be quoted and billed separately.
2. Design Approval and Modifications
2.1 Clients must approve all design plans, materials, finishes, and pricing in writing prior to production or installation.
2.2 Once design approval is given, D’Lux Closet may proceed with production and installation without further modification unless agreed in writing.
2.3 Requests for changes after approval may incur additional fees and/or project delays.
3. Payment Terms
3.1 Payment is due according to the schedule in the proposal or contract.
3.2 A deposit or partial upfront payment may be required before work begins.
3.3 Final payment is due upon project completion and client sign-off.
3.4 Late payments may incur additional fees or interest as specified in the contract.
4. Client Responsibilities
Clients agree to:
- Provide accurate information, measurements, and preferences.
- Approve all plans, materials, and pricing prior to production.
- Ensure site accessibility for installation or assign an authorized representative.
- Communicate promptly regarding concerns during the design and installation process.
Failure to fulfill these responsibilities may affect project timelines or outcomes.
5. Workmanship and Material Warranty
5.1 D’Lux Closet guarantees professional workmanship and high-quality materials for 12 months from the date of completion.
5.2 Warranty covers installation or material defects only; it does not cover design choices, style, or aesthetic preferences.
5.3 Repairs or adjustments under warranty will be completed at D’Lux Closet’s discretion.
6. Intellectual Property
6.1 All design plans, drawings, 3D renderings, photographs, and related materials created by D’Lux Closet are the intellectual property of the Company.
6.2 Clients may not reproduce, distribute, or use these materials for purposes beyond their personal project without written consent from D’Lux Closet.
7. Limitation of Liability
7.1 D’Lux Closet is not liable for indirect, incidental, or consequential damages arising from services provided.
7.2 Total liability is limited to the amount paid by the Client for the project.
7.3 D’Lux Closet is not responsible for delays caused by circumstances beyond its control, including supplier delays, weather, or site accessibility issues.
8. Force Majeure
D’Lux Closet will not be liable for delays or failures due to events beyond its reasonable control, including acts of God, strikes, natural disasters, government actions, or supply chain disruptions.
9. Governing Law
These Terms are governed by the laws of the province or state in which services are performed.
Any disputes will be resolved in the courts with jurisdiction over the Company’s primary office.
10. Entire Agreement
These Terms, together with any written proposal, estimate, or contract, constitute the entire agreement between D’Lux Closet and the Client.
Any prior oral or written statements not included in the contract are superseded.
11. Acceptance of Terms
By engaging D’Lux Closet, approving a proposal, or signing a contract, the Client acknowledges that they:
- Have read, understood, and agreed to these Terms,
- Accept all responsibilities outlined, and
- Agree to the project scope and associated conditions.
Contact Information
D’Lux Closet
Customer Relations Department
📧 Email: support@reno.dluxcloset.com
📞 Phone: [Insert phone number]
🏢 Address: [Insert company address]
This is a standalone T&C document, completely separate from your Refund and Satisfaction Policy.
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PRIVACY POLICY PAGE NEXT LOcation is San Antonio Texas USA and telephone is 213-415-5878
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D’Lux Closet — Privacy Policy
Effective Date: June 2021
Company Name: D’Lux Closet
Location: San Antonio, Texas, USA
Phone: 213-415-5878
At D’Lux Closet, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information of our clients and website visitors.
1. Information We Collect
When you engage our services, submit inquiries, or use our website, we may collect the following information:
- Personal Identification Information: Name, address, email, phone number, billing information.
- Project Information: Closet dimensions, design preferences, and related project details.
- Payment Information: Credit card or payment data processed securely through third-party payment processors.
- Website Usage Data: Cookies, IP addresses, browser type, and pages visited for website analytics and improvement.
2. How We Use Your Information
D’Lux Closet uses personal information for the following purposes:
- To provide and manage our closet design, organization, and installation services.
- To communicate regarding your project, inquiries, or customer support requests.
- To process payments securely and manage billing.
- To send updates, promotions, or marketing materials (with your consent).
- To improve our website, services, and customer experience.
3. Information Sharing and Disclosure
We respect your privacy and do not sell or rent your personal information. We may share information only in the following circumstances:
- With trusted service providers who assist with project management, design, fabrication, or payment processing.
- When required by law, court order, or government authority.
- To protect our rights, property, or safety, or that of clients or others.
All third-party service providers are obligated to maintain confidentiality and use personal information only for the purposes specified.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
However, no method of electronic transmission or storage is 100% secure. By using our services or website, you acknowledge and accept this inherent risk.
5. Your Rights
You have the right to:
- Request access to personal information we hold about you.
- Request correction or updating of inaccurate or incomplete information.
- Opt out of receiving marketing communications.
To exercise these rights, contact us using the information below.
6. Retention of Information
D’Lux Closet retains personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
7. Cookies and Website Tracking
Our website may use cookies and tracking technologies to:
- Enhance website functionality.
- Analyze website traffic and usage trends.
- Provide a personalized browsing experience.
You may choose to disable cookies in your browser; however, some features of the website may not function properly.
8. Children’s Privacy
Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such data, we will take steps to delete it promptly.
9. Changes to This Privacy Policy
D’Lux Closet reserves the right to update this Privacy Policy at any time. Updates will be posted on our website with the effective date clearly indicated.
Please review the Privacy Policy periodically to stay informed about how we protect your information.
10. Contact Us
For questions, concerns, or to exercise your privacy rights, please contact:
D’Lux Closet
📍 Location: San Antonio, Texas, USA
📧 Email: support@reno.dluxcloset.com
📞 Phone: 213-415-5878
This page is now ready to be published on your website as your official Privacy Policy.
If you like, I can also create a visually formatted version with headings, spacing, and signature/acceptance notice for clients — so it’s professional and client-ready.
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You said:
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ChatGPT said:
Absolutely! Here’s a professional, visually formatted, client-ready Privacy Policy document for D’Lux Closet. I’ve expanded the content slightly for more detail, included headings, spacing, and a signature/acceptance section so clients can formally acknowledge it. This version can be printed or converted to PDF for contracts.
D’Lux Closet — Privacy Policy
Effective Date: June 2021
Company Name: D’Lux Closet
Location: San Antonio, Texas, USA
Phone: 213-415-5878
Email: support@reno.dluxcloset.com
1. Introduction
At D’Lux Closet, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you engage our services, communicate with us, or use our website.
By signing or acknowledging this Privacy Policy, you agree to the terms described herein.
2. Information We Collect
We may collect the following types of personal information:
a. Personal Identification Information
- Name, mailing address, email address, and telephone number.
- Billing information, such as credit card or bank account details processed through secure third-party payment systems.
b. Project Information
- Closet dimensions, design preferences, storage requirements, and project specifications.
c. Website Usage Data
- IP address, browser type, operating system, pages visited, and other analytics data.
- Cookies or similar tracking technologies used to enhance site functionality and user experience.
d. Communication Data
- Emails, messages, phone calls, and notes regarding inquiries or projects.
3. How We Use Your Information
Your information is used for:
- Project Management: Designing, planning, and installing custom closet solutions.
- Communication: Responding to inquiries, updates, and project-related correspondence.
- Payment Processing: Secure handling of billing and payment information.
- Marketing and Promotions: Sending updates, promotions, and newsletters only if consented to.
- Website Improvement: Analyzing website traffic, improving usability, and monitoring performance.
4. How We Share Your Information
We respect your privacy and do not sell or rent your personal information. Information may be shared only in the following limited circumstances:
- Trusted Service Providers: Professionals assisting with design, installation, fabrication, or payment processing.
- Legal Requirements: If required by law, court order, or government authority.
- Protection of Rights: To protect the legal rights, property, or safety of D’Lux Closet, clients, or others.
All third-party service providers are bound by confidentiality agreements and may only use your information for the purposes specified.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no electronic transmission over the Internet or storage system is completely secure. By engaging our services, you acknowledge this inherent risk.
6. Your Rights
You may:
- Request access to personal information we hold about you.
- Request corrections or updates to ensure accuracy.
- Opt out of marketing communications at any time.
- Request deletion of personal information where permitted by law.
Requests can be submitted via email or phone using the contact information below.
7. Retention of Information
We retain personal information only as long as necessary to:
- Complete your project,
- Comply with legal obligations,
- Resolve disputes, and
- Enforce agreements.
8. Cookies and Website Tracking
Our website may use cookies or similar technologies for:
- Enhancing functionality,
- Tracking analytics and website performance,
- Personalizing user experience.
You may disable cookies in your browser, but some features may not function properly.
9. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children. If discovered, such information will be promptly deleted.
10. Updates to Privacy Policy
D’Lux Closet reserves the right to update this Privacy Policy at any time.
The effective date will be revised to reflect the most recent version. We encourage clients to review this policy periodically.
11. Contact Information
For questions or to exercise your privacy rights, contact:
D’Lux Closet
📧 Email: support@reno.dluxcloset.com
📞 Phone: 213-415-5878
📍 Address: San Antonio, Texas, USA
12. Client Acknowledgment and Acceptance
By signing below, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. You understand how your personal information will be collected, used, and protected by D’Lux Closet.
Client Name (Printed): _______________________________
Client Signature: ___________________________________
Date: ____________________
D’Lux Closet Representative Name: ___________________
Signature: _________________________________________
Date: ____________________